Shipping Policy

Effective Date: October 18, 2025

Thank you for visiting and shopping with Akash Luxury Towels (“Company”, “we”, “our”, “us”).
This Shipping Policy outlines the terms and conditions related to the delivery of your orders placed on our website.

1. Shipping Partner

All orders are shipped through our trusted logistics partner Shiprocket.
Shiprocket ensures safe, reliable, and timely delivery of your premium towels and napkins to your doorstep.

2. Order Processing Time

• Orders are typically processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

• Once your order is shipped, you will receive a shipping confirmation email/SMS containing tracking details.

3. Estimated Delivery Time

• Metro Cities: 3–5 business days

• Other Urban Areas: 5–7 business days

• Rural or Remote Locations: 7–10 business days

Please note that delivery times may vary due to courier delays, weather conditions, or other unforeseen circumstances.

4. Shipping Charges

We offer Free Delivery on all orders across India.
No hidden fees or extra charges are applied at checkout.

5. Tracking Your Order

Once your order is dispatched, you’ll receive an update with your tracking ID and courier partner link.
You can track your shipment anytime using the Shiprocket tracking portal or through the link provided in your email/SMS.

6. Address Accuracy

Please ensure that your shipping address, phone number, and pin code are entered correctly during checkout.
We are not responsible for delayed or failed deliveries due to incorrect or incomplete address details.

7. Undelivered / Returned Shipments

If an order is returned to us due to an incorrect address, refused delivery, or unavailability of the recipient, re-shipping charges may apply for resending the package.

8. Delays or Exceptions

While we strive to deliver your products on time, delays may occasionally occur due to:

• Natural disasters

• Transportation strikes

• Remote delivery locations

• Courier network issues

We appreciate your patience and understanding in such cases.

9. Contact Us

For any queries regarding your shipment or delivery, please reach out to our support team:

Phone: 9881812666
Email: shriosianfabrics@gmail.com
Address: 26/43 Vinkar Society MIDC, Solapur